Small Business Web Presence

Small Business Web Presence

Small Business Web Presence

Today, a business has a variety of web mediums at it’s disposal. Small business web presence can be improved with the proper management of these mediums.

The Business Website

Web users are searching Google to find information on websites. The website is the strongest web element for nearly all businesses. The typical home page is the primary impact point. Therefore, it needs to be  well designed and able to answer the visitors’ primary questions.

While the website is the primary hub of a business’s web marketing, it’s impact will grow exponentially when it is supported by other web elements. For that reason, businesses are putting more resources on elements like social media.

YouTube

The second most searched element on the web is YouTube. And it’s results don’t include websites. So a business that does not incorporate the use of videos is loosing out on a huge number of searches.

Social Media

Web presence for a small business is significantly enhanced with social media. Different businesses need different elements. For example, a small cafe can capitalize on short, time sensitive posts. If they are reaching the end of a day and have dairy products that will go bad overnight, then they can post “today only” specials on products that include those dairy items. Reaching a market for such a promotion is ideal for a micro blog, like Twitter. An example for different social media elements would be a home builder. For the home builder, content is not as time sensitive and can be longer, as with blogs. The builder’s customer is not going to make an instant decision. Therefore, the content is not nearly a time sensitive.

Continue Enhancing Your Businesses Web Presence

Make your web assets work together over the long term. Continued enhancement will improve benefits.

Web Presence

“A web presence is a location on the World Wide Web where a person, business, or some other entity is represented.”

-Wikipedia

See how we can help with web presence management.

Social Media Management

Social Media Management

Social Media Management Services

Facebook, Twitter, Instagram, YouTube and other social media are impacting businesses more than they ever have. And smart businesses are using these web assets to effectively improve their companies. While some hire expert employees, others turn the duties over to social media management services.

Today more and more businesses are using social media to reach their existing clients and to reach out to potential clients. The management of social media is becoming a bigger job. More businesses are hiring social media management services to do the work for them.

Creating a Social Media Plan

The first thing a social media manager needs to do is create long term plan. Setting goals and creating budgets is all a part of the process. Next comes the content strategy. To reach desired goals, the content needs to be posted that will meet those goals. A social media management company will create a system for the flow of content from its creation to its posting.

Planning Posts

Posting on social media needs to be carefully planned. The manager can use the long term plan to create a flow of posts that will be posted on a schedule. These postings can be automated through valuable tools like Hootsuite. Automated posting creates more time to focus on other company media management duties.

Keeping A Check On Posts

Social media venues need to be monitored. Someone needs to check for negative comments. And they need to reply to those comments. Ideally, there will be many more positive responses than negative. Those followers also need to be nurtured to insure future activity.

 

Keeping A Check On Comments

Just posting on your social media is not enough. Your social media assets need to be monitored for post responses. Most responses are normally positive. Although, there can be a range of negative comments.

Positive Comments

Businesses need to reply with at least a “Thank You!” to positive comments they receive in their social media. It encourages other positive comments. Don’t go overboard in correspondence with these posts. They can appear to be orchestrated and that will have a negative impact on your overall standing with visitors.

Negative Comments

Negative replies to your social media need to be attended to quickly. While they are a pain, they can become a resource of incredible value. This is where you learn about the shortcomings of your business. And you normally get those views from your clients.

Rude Comments

On occasions you are going to get comments that are just rude. The reasons for these can be many. But in most cases this is due to an individual with a personality problem. A simple comment like “I’m sorry your feel that way” shows other visitors that you at least paid attention to the comment. But it may encourage another rude comment from the subject. So no reply may be the best way to go. This is a judgement call.

Receiving Suggestions

Customers and visitors can provide an incredible benefit to a company through social media. That comes through suggestions and constructive criticism. That’s where the person monitoring the activity can be of value. The social media content manager will filter the incoming information and present it to upper management. Ideally, upper management will use the data to improve their goods and services.

Social Media Management Company

Small businesses often don’t have the resources to keep up with their social media the way they should and their lack of experience causes them to spend more time than is necessary to make posts and respond to comments. They should consider using a social media management company. These companies provide services that save time and create quality social media content. Their professionals have the experience necessary to deal with most negative comments. And they know which comments need to be forwarded to the business’s management. A social media management company can also train your staff to use social media more efficiently.

Websites and Social Media

Websites and Social Media

Social Media and Websites

Websites can be managed to work with social media so they both complement each other. A business can provide links from its website to Facebook, Twitter, YouTube and other social media resources. This can increase the credibility of the business and can give the website visitors more opportunities to find information and learn more about what the business offers.

 

Different Businesses Need Different Social Media Resources

There is a wide range of social media tools that help businesses in their promotions. Individual businesses can choose what tools will best meet their needs. Information can be shared on Facebook, images can be shared on Instagram, and videos shared on YouTube, just to name a few of the possibilities. Below are some of the most popular tools.

Blog Sites

More and more today, websites need blogs to increase their value and their traffic. While the blogs are designed to serve visitors, they can be set up to automatically post on other social media assets, such as Twitter. This multiplies the value of the time invested in the blog posts.

Facebook

According to CNN, Facebook reached over 2 billion users in February (CNN website 02/01/17). Giving your business the ability to connect with customers and prospects all over the world, Facebook is an absolute necessity for social media marketing. It is a communication tool that is very easy to use. With a connection from posts on your website, it can complement the sites content.

Twitter

Used with limited content, Twitter posts can include links to outside content that can expand the message being communicated. Skillful use of the tool can cause messages to go viral and spread to a wide range of viewers. This can increase the number of followers a business has. The value of a short and sweet message to thousands of followers can exceed the cost of the time invested many times.

Instagram

To show photos and short videos to followers, Instagram is an ideal tool. Businesses can promote events, products and people by posting images on the service.

LinkedIn

This B2B social media tool is ideal for connecting to business professionals in any industry. LinkedIn has a feature called LinkedIn Groups that are established and used by business in specific niches or markets.

Pinterest

Businesses can upload, save, sort and manage images on Pinterest. These images are known at “pins.” This tool has been known to serve as a more powerful sales generator that other social media tools. If a picture is worth a thousand words, then what are hundreds of pictures worth? Pictures can generate sales and that makes them worth a lot!

“In one case study of a fashion website, users visiting from Pinterest spent $180 compared to $85 spent from users coming from Facebook. These users spent less time on the company’s website, choosing instead to browse from the company’s pinboard. Further brand studies have continued to show Pinterest is more effective at driving sales than other forms of social media. A study carried out by Wolfgang Digital study found that site traffic originating from Pinterest Business pages was more engaged spending up to five times longer on site.”

Wikipedia.org

YouTube

If a picture is worth a thousand words, then what is a video worth? More businesses are beginning to see value in YouTube. It is owned by Google and is the second largest search engine. Businesses use it to promote their products, educate their market, train employees and do many other things.

For a look at how powerful a video can be, take a look at this video on social media:

SEO and Social Media

SEO and Social Media

Do Social Media Posts Impact Ranks?

There is a lot of debate on whether search engine ranks are impacted by social media tools like Facebook, Twitter, Instagram and others. Those who argue that is has no impact are very naïve. Even if the posts to social media have no direct influence, they will likely generate traffic from the posts back to the business’s website. And that can have a significant influence on the rank of the website.

So, social media activity will have a positive impact on ranks if it is properly managed. The only question is whether the impact is direct or indirect. Posts should point traffic to your site. That would improve your ranks. Visitors that like your posts could link to your posts from their business websites, blogs or other social media. Those links will definitely improve your ranks.

Search engines and social media logos

Set Up Blogs to Post to Other Social Media

Blogs should be designed to post automatically on social media outlets. Tools are available that will do this every time you activate a post. This will reduce the time that must be invested in your social media efforts.

What Are Your Competitors Doing?

One factor that should influence your use of social media is how your competitors are using it. Many businesses think their competitors are not. And many of those are mistaken.

About 81 percent of small and medium-sized businesses are now leveraging social media for sales and growth. Don’t get left behind. Aside from being seen on platforms like Facebook, Twitter, and Instagram, it’s more important to understand how to utilize their features efficiently to better serve your customers.

SEOExpertPage.com

Whether your competitors are using social media or not, you should seriously consider using it. If they are not using it, then you have a chance to get ahead of them. If they are using it, then you are already behind and you need to try to catch up.

Social Media Does Have An Impact

As you can see in this post, social media does have an impact on your search engine optimization efforts. One thing you can count on over time is that the algorithms will change. So the impact of social media will also change over time as well. And I will bet that its influence will increase.