Small Business Marketing in 2017

Small Business Marketing in 2017

Changing Times For Web Marketing

“The times they are a-changin’” (-Bob Dylan, 1963). One of the most famous lines in rock history is as true today as it was over 50 years ago. Even more so, if that’s possible. This holds true for every element of our society, and especially in small business marketing. Change is exciting. And changing times create opportunities.

Look what marketing was like thirty years ago. The small business had to pay for a spot in the local Yellow Pages. They ran regular ads in the local newspaper. They put ads on the local radio station. They sent flyers to potential customers in their local markets. Most small businesses were somewhat confined to their local markets.

Expanded Market Area for Small Business

The web has allowed a range of businesses to expand their market areas. Thirty years ago my family was in the building supply business in a small town. We would have customers that wanted specialty products, like custom designed arch windows. The fact that we knew where to find carpentry shops that would create these items gave us a competitive advantage. Our builder client didn’t know where he could get the work done. So he ordered it from us. Now, the builder who needs the window can search for carpentry shops and find them on the web. Then he can make the purchase and cut out the middle man. Today, this happens across a wide range of goods and services.

Local Web Marketing

Local businesses are changing tactics. They use local web marketing in place of the good old standbys. As time passes fewer people are using the Yellow Pages. Local newspapers are losing subscribers. Local radio stations must create a local element to retain existing listeners. When the members of our communities are looking for goods and services, most go to the same place, the web. Many of these newspapers, radio stations and other mediums have tried to make their place on the web with websites and social media. The effort is failing to attract followers and advertisers. When the public is looking for goods and services it goes to the search engines instead, even in their search for local goods and services. This makes local web marketing a necessity. Businesses that don’t implement it are leaving money on the table.

Continued Transformation

Web Changes

Ten years ago PC sales were hitting records. More and more people wanted a home computer so they could have access to the web. Millions of businesses were designing websites for those devices to provide information and to influence their share of the market. Today, PC sales are declining while the public has found less expensive and more convenient products in mobile devices. Business web design must take this in to account.

PC sales are in decline (

The traditional website has had to be redesigned to fit these devices. The “mobile first” strategy is taking hold. It will be considered the norm very soon.

Another element that websites must accommodate today is the offering of interactive capabilities. Al Agrawal, a contributor at, gives some valuable advice: “Think of ways to get readers to actively participate instead of passively consume. Interactive content can include assessments (such as the classic Cosmo Quiz setup), polls, surveys, infographics, brackets and contests” (17 Marketing Trends to Watch Out For In 2017 – Forbes) Participation is a way to connect in a proactive manner.

Change is Constant

Don’t expect the changes in small business marketing to slow down any time soon. Our capabilities in information handling continue to increase. Moore’s law certainly appears to be holding true today. That is, the number of transistors in a dense integrated circuit doubles every two years ( This allows us to put more information into the market place through a growing range of mediums. Today we do this with web marketing.

Be a Leader

Small businesses that don’t change will fall behind. This has been the case for centuries. Keeping up shouldn’t intimidate you. Through vendors, trade associations, trade journals and research of your competitors you can stay aware of the latest changes. Trade contacts should help you make educated decisions concerning the changes you decide to make. And those changes will make you a leader in your market.

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Website Management

Website Management

Good Website Management Gets Good ROI

When a website is managed properly it keeps operating effectively and it attracts new visitors on a regular basis. Search engines penalize sites that are not operating effectively.  And websites with out of date content will turn the visitors away. These errors cost the site future traffic because the visitors decide not to return. Proper management of your website insures that you don’t run into these problems and increases the return you will get on the investment you put into your small business website management.

Keep Your Company’s Website Operating Effectively

Websites that are neglected often suffer in performance. Links to outside websites can disappear. Visitors that click on a broken link are taken to a page that doesn’t exist. This is frustrating and reduces their desire to return to the site. When the search engines see a link like this going no where, they penalize the site and it’s rankings will go down.

You need to monitor your site on a regular basis. Websites that are not monitored can run into server problems. The site could be down and the owner of the site will not find out until many visitors have had problems with it. This will cost you clients, it shows neglect on the part of the company and it can be very embarrassing. It can also totally remove you from the search engines.

Keep The Website’s Content Up-To-Date

You’ve probably heard the phrase “Content Is King” many times. This is especially true with your website. Content needs to be easy to comprehend. Graphics need to be easy to understand. Text, for most businesses, needs to be written with simple and short phrases. MBA professors say it should be written at a tenth grade level. This appeals to a large audience.

Text that is out-of-date can be a big killer for your website. When a site visitor sees content referring to a two year old event like it happened yesterday, then the visitor see’s laziness on the part of the business. And the business will loose credibility. The search engines can also pick up on out-of-date content. When they do it hurts the website’s rankings.


Monitor The Website’s Performance

Web analytics Is a key element in the management of your website. It comes with some awesome tools that allow you to track various performances on your website. After it is set up a company can track those performances to see how well the site is operating. A vast range of data is available that allows you to find the strengths and weaknesses of your site. For example, you can determine what pages visitors are viewing and how much time visitors are spending on each page. This can allow you to determine what pages need improvement.

Management Pays For Itself

Small businesses get back what they put in website management many times over. A little effort can go a long way. If you need help with website management then give us a call. We will help you create a program that will pay for itself.

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